ABOUT US

We’re more than just a clothing brand — we’re a way of living the city every day.

Born from a love for casual comfort, denim culture, and urban style, our store brings together timeless essentials and modern streetwear designed for real life. Every piece we offer is made to move with you from busy city days to laid-back nights, from classic denim staples to bold accessories that complete your look.

We believe style should feel effortless, authentic, and personal. That’s why we focus on clean designs, quality materials, and versatile fits that work for everyone. Our collections are inspired by the streets, the people, and the everyday moments that shape urban life.

This is clothing you can live in.
This is style without limits.

CUSTOMER SERVICE 24/7

We're here for you! Whether you have a question, need help with your order, or just want advice on the best product for your pet, our friendly customer support team is available 24/7. Contact us anytime we're always happy to help!

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EASY AND FAST RETURNS

We want you to love every purchase. If something isn’t quite right, no worries!
Enjoy a hassle-free return process within 7 days of receiving your order.

  • Quick Processing – Returns are processed within 48 hours.
  • Simple Steps – Just contact our team, and we’ll guide you through it.
  • Money Back or Exchange – Your choice, no questions asked.
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GUARANTEES

  • EASY AND FAST RETURNS

    ✔ 100% Satisfaction Guaranteed
    If the item doesn’t meet your expectations, enjoy simple and stress-free returns or exchanges within our policy window.

  • LEADER IN THE US MARKET

    At Metropolis your satisfaction is our top priority. Every product we offer is backed by our commitment to quality, reliability, and customer care.

  • CUSTOMER SERVICE 24/7

    Our customer service team is available 24/7 to help with any questions or concerns. Shop confidently because when you choose Metropolis, you’re covered by guarantees that put you first.

FAQ's

How long does shipping take?

We know you're excited to receive your order — and we're just as excited to deliver it!

Shipping times vary based on your location. Orders are typically processed within 1–2 business days. Delivery within the U.S. usually takes 3–7 business days. International shipping may take longer.

Can I track my order?

Yes, once your order is shipped, you’ll receive a confirmation email with a tracking number and link to follow your package in real time.

What is your return policy?

We offer easy and fast returns within 7 days of receiving your item. Products must be unused and in original condition. Please visit our Returns & Refunds page for full details.

Still have questions?

Your satisfaction is our priority don’t hesitate to contact us.